As soon as your order leaves our workshop in Signes, you will receive a shipping email with your tracking number. This allows you to track your package until it is delivered.

When is my order shipped?

We prepare orders from Monday to Friday, in 24 to 48 hours on average. The carrier's delivery time is then added to this.

How do I track my package?

• Open the shipping email we sent you.
• Click on the tracking link, or enter your tracking number on the carrier's website: Mondial Relay for delivery to a pickup point, Colissimo for home delivery.
• If you have a customer account, the status of your orders is also visible in your account, under the Orders section.

I haven't received a tracking email

First, check your spam folder. If you cannot find it, contact our customer service team with your order number and we will provide you with the tracking information.

Contact us

By phone at 04 94 92 88 73, Monday to Friday from 9 a.m. to 12 p.m. and from 1:30 p.m. to 5 p.m., or by email at contact@savoretsens.com.